STREAMLINE YOUR SERVICE DESK OPERATIONS WITH AI-DESK
Efficient and cost-effective AI Service Desk solutions
ABOUT AI-DESK
OUR MISSION
At AI-DESK, our mission is to provide top-notch IT services to middle and large businesses. We strive to make technology work for our clients, not against them.
On the AI-DESK platform, our AI expertise serves as the bridge that connects these two worlds. Utilizing advanced machine learning and artificial intelligence, we enable companies to serve their customers quicker, simpler, and more cost-effectively with our AI service desk.
OUR EXPERTISE
Two Decades, Two Expertises
20 Years of Service Desk Experience: Through our long years in the world of service desks and customer service, we’ve learned what truly matters to customers. This knowledge forms the foundation for our understanding of how this domain can be further improved.
20 Years of Development Experience: With decades of software design and development experience under our belt, we’ve learned how effective algorithms and intelligent systems can dramatically increase operational efficiency.
OUR APPROACH
AI-DESK is more than just a technological innovation; it’s the confluence of two decades of expertise on a single platform. Our aim is to elevate the efficiency of customer service and service desks to new heights.
We take a personalized approach to each client’s needs, working closely with them to understand their unique challenges and develop customized AI customer service solutions.
PRODUCTS
AI Quality Assurance
Do supervisors individually evaluate call recordings? Not anymore with our AI quality assurance module.
AI Assisted Email Handling
Our AI Helpdesk solution instantly provides your agents with a complete answer, which they only need to approve or modify, and can send with just a click.
AI Chatbot
The module can be easily integrated into existing customer management systems, providing real-time data and enabling more in-depth AI customer service actions. The module can be work voice based as well.
OUR SUCCESS STORIES
MY BLOG
12 October 2023
How AI-DESK Can Revolutionize Customer Service Operations
Customer service is crucial for any company that wants to communicate effectively with its clients. But what if we could make the entire process smarter, more efficient, and cost-effective? Welcome to the world of AI-DES…
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